I shot NVX a message to see if they had oem magnet motor stickers that I could buy. I have two NVX vcw152v3�s subwoofers in my daily setup SPL style. I recently redid my whole vehicles audio systems and built a custom subwoofer box to my specs that I wanted. Due to that, installing and removing the subwoofer�s happened a good amount which caused me to scratch up and damage the original motor stickers. Once done I wanted to buy replacements which they unfortunately did not have. However, Joanna C who I was communicating with back and forth offered me two of the large NVX stickers. I thought �I can work with those� and make them work somewhere as a nice visual touch. A day later I get an email which stated the stickers cost which was roughly $17 had been fully covered and they had already shipping the stickers and they were in route to me. I had full intentions on paying for the stickers myself and had not once thought they would send them to me for free. We never discussed them covering the cost or anything similar to that. I told Joanna after seeing what sticker she could get me to go ahead and send me whatever so I can pay for the cost which I was told to just give her my account info for my sonic electronics account so she�d have all the shipping information. The next day I received an email stating that I have a package in route to me from sonic electronics. I knew I hadn�t paid for them yet and went to my account to see Joanna covered the cost for me along with the shipping cost. I am very grateful for that. There was absolutely no need for her to cover everything cost wise but she did. I was just a random guy who emailed them asking about replacement stickers, not some guy who�s spent tens of thousands of dollars with sonic. It speaks volumes about a company or a person who willingly helps out, even if it was only two stickers or $17 dollars worth of values, it says a lot. I�ve bought my two 15�s from them plus a couple other small items in the past but besides that, I am not their biggest spender. They still looked out for a random customer on a Monday who lives three states away. Joanna, thank you very much for the stickers! Better yet thank you for being a good thoughtful person! It wasn�t much but that isn�t what matters. Sonic electronics really is the way to go for car audio!!